The hotel is located in Puerto Banus, just 750 meters from the Puerto Banus beach and 500 meters from the Marbella Casino. It is about 6 km from the hotel to Marbella city center.

The hotel offers five different room options and apartments. The Penthouse Suite is 300 m2 and offers all the luxury you can imagine. Guests have access to a 24-hour butler, a 24-hour driver, a breakfast chef in the room, a private rooftop pool and jacuzzi, private fitness area, private steam room, a 100 m2 living room with an 80″ satellite TV, a private sun deck, designed bathroom, minibar, etc. The Presidential Terrace Suites have bedrooms with king size beds, terrace with jacuzzi, two bathrooms, 50″ satellite and internet TV, free continental breakfast, WiFi, maxibar, etc. In the Jacuzzi Pool Suites, guests have views of the pool and a private jacuzzi and sun terrace, air conditioning/heating, flat-screen TV.

The Presidential Terrace Suites offer rooms with king-size beds, a terrace with a jacuzzi, two bathrooms, 50-inch satellite and internet TV, free continental breakfast, wifi, and a minibar. The Jacuzzi Pool Suites have a view of the pool and a private jacuzzi and sun terrace, air conditioning/heating, flat-screen TV, telephone, minibar, bathrobe, and bathroom with bath and shower. The Junior Pool Suites are 40 square meters and feature a balcony, air conditioning/heating, minibar, telephone, Nespresso machine, flat-screen TV, bathroom with bath and shower, and bathrobes. The Chick Room is 25 square meters and features a balcony, air conditioning/heating, flat-screen TV, telephone, minibar, and bathroom.

The Sisu Apartment is a self-catering apartment located a short distance from the hotel. Guests can choose between two or three bedrooms and the apartment can accommodate up to seven people. It is a two-minute walk from the reception. The two-bedroom apartments are 80 square meters and the three-bedroom apartments are 110 square meters. The apartments have a balcony or terrace, and each apartment has at least two bathrooms. They also feature a refrigerator, kettle, microwave, stove, dishwasher, kettle, air conditioning, and kitchen utensils.

The hotel also has a 200 sqm gym with top-of-the-line equipment and a 100 sqm fitness and dance studio. There are treadmills, bikes, cross-trainers, free weights, etc. To use the gym and dance studio, you must be a member. The Karma Spa & Beauty Salon offers various treatments in a peaceful and relaxing environment. Hairdressers are also available upon request in advance.

The hotel provides many different services, from rooms to restaurants, health and beauty facilities, recreational facilities, and VIP services. There is a 24-hour manned reception and driver service. There is free public parking and guarded parking. There is also baggage service and shopping service. Conference rooms and various business services can be rented.

The hotel has a special Sisu VIP service, where some of the services carry an additional charge. Transportation from the airport, baggage handling to and from the room and storage for late departures can be arranged, access to the best restaurants, clubs and parties, local assistant and information service, car rental or yacht rental, private driver or private security guard can also be arranged.